Privacy Policy
This Privacy Policy explains how FeesVala ("we", "us", "our") collects, uses, shares, and protects information when you use this website or submit an enquiry about our loan facilitation services. FeesVala is a loan facilitation service and not a bank or NBFC — see our Disclaimer for details.
Information We Collect
- Contact details you submit through our forms: full name, email address, phone number.
- Application details: study destination, expected loan amount, and any message you provide.
- Technical information such as browser type, device type, and pages visited, collected through standard analytics.
How We Use Your Information
- To respond to your enquiry and assess your eligibility for education loan facilitation.
- To connect you with partner lending institutions relevant to your destination and course.
- To send you updates about your application by email, phone, or WhatsApp.
- To improve this website and our services.
Sharing Your Information
We share your application details with partner banks and NBFCs solely for the purpose of processing your loan enquiry. We do not sell your personal information to third parties for marketing purposes.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to process your application and comply with our legal and regulatory obligations, after which it is deleted or anonymized.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to applicable law.
Cookies
This website may use cookies or similar technologies for basic analytics and to remember your preferences. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
Contact / Grievance Officer
For questions about this Privacy Policy or to raise a grievance, contact us at [grievance email to be added] or [grievance phone to be added].